Terms and Conditions

This site is owned and operated by Sue Thibodeau DBA Civil War Cycling (“CWC”). These Terms and Conditions govern your use of this website, including its web store, products, and services. Please read this document carefully before accessing or using the site. By accessing or using the site, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, you may not access or use the site.

CWC reserves the right to vary or modify the information, change or discontinue any feature or part of this website (including its web store product offering and pricing), the hours of availability, and the equipment required to obtain access, without notice.

CWC may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement on the site. You agree to review the agreement periodically to be aware of such modifications and your continued access or use of the site shall be deemed your conclusive acceptance of the modified agreement.

1. Use of the Site


The information on this website and web store is provided for general informational purposes only. Users access the website, and rely on the material contained in the website, at their own risk. All content is provided “as is” and “as available” without warranty of any kind, as specified below.

Limitation of Liability

CWC accepts no liability, implied, or otherwise, should the use of our products or services cause or allege to cause any negative impacts to one’s person or family (including physical and emotional health, ability, or death), reputation, business, finances, or legal standing. CWC accepts no liability, implied, or otherwise, for:

(i) any incidental, consequential, or indirect damages (as stated above) arising out of the use or inability to use CWC’s website, web store, or products, including delays in one’s use of this website, its information, or purchased or downloaded product, or

(ii) any claim attributable to errors, omissions, or other inaccuracies in the service, materials and/or products or information published on this website or downloaded through web store components hosted by this website, including all transactions. CWC’s liability for consequential or incidental damages is excluded or limited to the greatest extent permitted by law.

CWC makes no representations whatsoever about any other website which you may access through this one or which may link to this site. When you access a website outside of the Civil War Cycling domain, please understand that it is an independent entity, and that CWC has no control over the content or security (including potential viruses or other harmful elements) on that site. In addition, a link to a CWC website does not mean that CWC endorses or accepts any responsibility for the content, or the use, of such website.

You waive and release CWC, its servants and agents to the maximum extent permitted by law from any and all claims, as above, even if CWC is expressly advised of the possibility of such damage.


You agree to indemnify, defend and hold harmless CWC and any third-party service providers from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of this agreement (including negligent or wrongful conduct) by you or any other person accessing this website, web store, or by consuming consulting services in the form of email, postal mailings, or audio or video calls from CWC.

Governing Law and Jurisdiction

The Terms and Conditions for CWC’s website, web store, products, and services are governed by and construed in accordance with the laws of the State of New York. You agree that any dispute arising from or relating to the subject matter of these Terms and Conditions shall be governed by the exclusive jurisdiction of the state and Federal courts of Ontario County, New York.

Although this website and web store may be accessed worldwide, all content is intended for use within the United States of America. CWC makes no representation that the content of this website complies with the laws of any country outside the United States of America. If you access this site from outside USA, you are responsible for ensuring compliance with all laws in the place where you are located.

2. Intellectual Property

Copyright (c) 2017-2022 Sue Thibodeau. All Rights Reserved.

The entire contents of the website and web store are protected by international copyright and trademark laws. Nothing in this website should be interpreted as granting any rights to use or distribute any names, logos, or trademarks except with the express written consent of the owner.

YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE MATERIAL ON THE CWC WEBSITE, INCLUDING BUT NOT LIMITED TO TEXT, GRAPHICS, PHOTOGRAPHS, AUDIO, VIDEO, CODE AND/OR SOFTWARE. You may print and download portions of material from this website solely for your own non-commercial use provided that you agree not to change or delete any copyright or proprietary notices from the materials.

You shall not use software to crawl and copy this website for any purpose. Violators are subject to an immediate and permanent IP blocking ban.

Any material or information sent through or in connection with this website by you (including emails to Sue Thibodeau or Civil War Cycling) will be treated as non-confidential and non-proprietary, subject to our strict Privacy Policy, and shall under no circumstances impose any obligation to compensate you for the information or content that you may provide.

CWC digital and paper products are all Copyright © 2015, 2022 Sue Thibodeau. All Rights Reserved. No part of a publication may be reproduced, stored in an archival or retrieval system, distributed, or transmitted, in any form or by any means, including electronic or mechanical means, except in the case of brief quotations embodied in critical reviews and certain other non-commercial uses permitted by copyright law, without the prior written permission of the author.

3. Product Terms


The author and publisher of Civil War Cycling products provide no warranty for its books, maps, website, web store, or services. All products and services are provided or distributed in the hope that they will be useful, but without any warranty; without even the implied warranty of merchantability or fitness for a particular purpose.


The author and publisher of Civil War Cycling products disclaim any and all liability. CWC’s liability for any and all damages of whatever type is excluded or limited to the greatest extent permitted by law.

CWC shall not be responsible nor liable for any loss, damage, or injury (including death) to any party, individual, or entity, nor be responsible for other casualty of any kind, including but not limited to direct, indirect, special, incidental or consequential damages resulting from any breach of warranty or condition or any other reason, or under any other legal theory, including but not limited to loss of use; loss of revenue; loss of factual or anticipated profits (including loss of profits on contracts); loss of the use of money; loss of anticipated savings; loss of business; loss of opportunity; loss of goodwill; loss of reputation; loss of, damage to, or corruption of data; or any indirect or consequential loss or damage howsoever caused, including the replacement of equipment or property.

Consult your doctor before any form of exercise, including bicycling. The bicycling directions provided in our books and digital maps are for planning purposes only. Actual conditions (road, traffic, weather, or other events) may require you to adjust your route or actions, especially as required to obey all laws, signs, alerts, and notices. If there are mistakes in these products, or if road networks, laws, or policies have changed since the date of publication, it remains your responsibility always to act in ways that are safe, healthy, and legal.

Shipping and Delivery

CWC does not currently sell or ship physical product on its website (or web store). If you provide a shipped address while purchasing a digital product, that address will be ignored. For digital products, a valid email address is required so that “download links” can be sent to you via email.

Civil War Cycling’s digital products are delivered in the form of download links included in email receipts that are delivered almost instantly to your inbox. On rare occasions an email can get delayed or missed or it can end up in your junk/spam folder. If you do not receive an email containing the product download links within a few hours after the order, please Contact Us and we will send you fresh download links. If you think you may have fat-fingered your email address during your purchase, please restate your correct email address in your support request.

After purchasing one or more a digital products, each download link will work for the number of days specified in your email receipts, one per product purchased. Usually, that is five (5) days. If your link expires before you initiate or complete your download, please Contact Us using the email address that you provided at the time of your purchase. We can quickly and easily reactivate your links, which will regenerate your email receipt (and provide the same download links as your originals).


CWC reserves the right to cancel any and all orders in breach of these Terms and Conditions. This decision is at our sole discretion. CWC may refund monies through PayPal services, subject to the Terms and Conditions defined by PayPal or a PayPal Case Review.


CWC wants you to be happy with your purchase. Our policy is to provide “no questions asked” full refunds. We will make things right!

If you have any questions, concerns, or problems, please follow the instructions on the “Contact Us” page at https://civilwarcycling.com/contact-us/, or email Civil War Cycling at the address provided in your product email receipt.


Since at this time CWC does not sell and ship physical products, product exchanges are not supported. For our digital products, an “exchange” will be processed as a “refund” followed by a “new purchase.”

4. Payment Method and Terms


All prices and dollar amounts on this website are in U.S. dollars.

PayPal Services

When you purchase a product from civilwarcycling.com, you are choosing to be directed over a secure connection to PayPal services on PayPal servers. From PayPal web screens, you can choose to cancel or abort the transaction according to standard e-commerce mechanisms.

If you decide to make a purchase, only PayPal will have access to credit card, debit card, or PayPal account information that you provide using PayPal screens. For your security, PayPal will not share this information with Civil War Cycling or Sue Thibodeau. Your financial information is protected by PayPal, which securely brokers the electronic interaction with your bank. After your financial transaction is complete, Sue Thibodeau’s Civil War Cycling business (not a website) will receive only the following information: your name and e-mail address, the amount that you paid, for what product, and on what date.

Promotional Codes

CWC may offer promotional codes or discounts which may apply to any or certain purchases made through this website. Promotional codes are valid for a specific time period or limited total use. They cannot be used in conjunction with other promotional codes or discounts. If you use a promotional code or discount to purchase a product for which you request a refund, you will be refunded only the price that you actually paid. Any further conditions for the use of promotional codes or discounts will be specified at the time of their issue.

5. Privacy Policy

All details obtained during the registration, ordering or other activity on our site are held with the strictest confidence. We will never sell or give your information to any external companies or sites.

When you buy one of our products we collect the following data during the order process:

  • Your first and last name (used to address you properly in your email receipt)
  • Your address and country (not required for digital purposes)
  • Your email address (required for digital products so that we can send you a download link via email)
  • Your company name and VAT number (if applicable)
  • Your IP address (needed for us to comply with EU VAT law)

For more details, please consult our Privacy Policy page. You acknowledge that you have read our Privacy Policy and that it forms part of these Terms and Conditions.

6. Security

You are prohibited from using any services or facilities provided in connection with this website to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, CWC reserves the right to release your details to system administrators at other sites in order to assist them in resolving security incidents. CWC reserves the right to investigate suspected violations of these Terms and Conditions.

Any passwords used for this site are for individual use only. You will be responsible for the security of your password (if any). CWC may monitor your password and, at its discretion, require you to change it. If you use a password that CWC considers insecure, CWC will require you to change the password.

At its sole discretion and without notice, CWC reserves the right to immediately and permanently institute an IP blocking ban against any party, whether human or electronic, whose actions on this website or web store impose a security risk.

7. Customer Support and Communications

CWC usually responds to customer support queries within hours (or more rarely, 3-5 business days). You may initiate a customer support question through our Contact Us page. Our support contract is simple, we give support to people who purchase products from CWC. But we also respond to any individual who expresses an authentic interest in bicycling U.S. military parks.

CWC offers a low-frequency subscription newsletter for people who explicitly opt-in to receive these emails. You may opt-out at any time by clicking “unsubscribe” within the email newsletter, or send a support request through our Contact Us page.

In addition, CWC may occasionally contact individual customers about their specific purchase when the purpose of such contact is to offer corrections or clarifications to the product content. Your email address will not be exposed to other customers or any party. Please send a support request through our Contact Us page if you never want to receive a follow-up email.

Please note that businesses, agents, or solicitors who “cold contact” CWC without clearly demonstrating an understanding of Civil War Cycling’s Mission & Focus will be ignored, and those communications will be treated as spam.

Legal inquiries should be addressed only to Sue Thibodeau DBA Civil War Cycling, 154 Cobblestone Court Drive #110, Victor, New York 14564.

8. Severability

If any provision of the Terms and Conditions is unlawful, void or for any reason unenforceable, that provision will be deemed severable and will not affect the validity of the remaining Terms and Conditions. This is the entire agreement between the parties relating to the subject matter.

9. Terms of Service / Terms and Condition Changes

Changes to our Terms of Service and Terms and Conditions will be made at our discretion and without direct notification. It is your responsibility to ensure you check this page for any changes that may impact your use of this website, web store, products, or services. If you violate any Terms and Conditions your right to use and access this website automatically terminates.

Site Launch: May 2017
Last Update: May 3, 2022 (9:30 am)